Refund policy

💵 EliteJuicez Refund Policy

At EliteJuicez, every order is freshly made with love, care, and precision. Because our products are perishable and made to order, we maintain a strict no-refund policy under all circumstances.

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🚫 No Refunds

We do not offer refunds once an order has been processed, produced, or shipped.

The time, ingredients, and resources that go into crafting, freezing, and delivering your juices are valuable and dedicated specifically to your order.

 

💌 Issues with Your Order

If you experience any issue with your order — such as damage, delay, or an incorrect item — please reach out to us within 24 hours of delivery so we can make it right.

Email: 📧 support@elitejuicez.com

Include:

• Your order number

• Photos of the affected products or packaging

• A brief explanation of the issue

Once reviewed, our team will resolve the situation promptly by either:

✅ Resending a new package, or

✅ Issuing a store credit for the value of your order.